Shipping & Returns

Shipping Policy:

1. Processing Time: Orders will be processed within 1-3 business days from the date of purchase, unless otherwise stated.
2. Shipping Methods: We utilize standard shipping methods to deliver orders. Shipping options may vary depending on the destination and product availability.
3. Shipping Costs: Shipping costs are calculated based on the destination and weight of the package. Customers will be able to view the shipping costs during the checkout process.
4. Delivery Time: Delivery times may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process.
5. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package’s progress.
6. International Shipping: We offer international shipping to select countries. International shipping costs and delivery times may vary depending on the destination.

Returns Policy:

1. Eligibility: We accept returns for products that are unused, undamaged, and in their original packaging within 30 days of the delivery date. To be eligible for a return, please contact our customer service team for further instructions.
2. Return Process: To initiate a return, please contact our customer service team with your order details and reason for return. Once your return request is approved, you will be provided with a return shipping address. Please ensure that the returned items are securely packaged to prevent any damage during transit.
3. Refunds: Once we receive and inspect the returned items, we will process a refund to the original payment method used for the purchase. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to a defect or error on our part.
4. Exchanges: If you wish to exchange an item for a different size or color, please contact our customer service team to arrange an exchange. Exchanges are subject to product availability.
5. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately with photos of the damaged or defective product. We will provide further instructions on how to proceed with a return or replacement.
6. Non-Returnable Items: Certain products may not be eligible for return due to hygiene reasons or other restrictions. Please refer to the product description or contact our customer service team for clarification.
7. Refund Processing Time: Refunds may take 5-7 business days to be processed and reflected in your account, depending on your bank or payment provider.

Please feel free to contact our customer service team if you have any further questions or concerns regarding our shipping and returns policy. We are here to assist you!