Shipping Information
We ship Hello Kitty pajama pants worldwide!
Delivery Times
All orders are processed within 1-3 business days. Delivery times vary by location:
| Destination | Delivery Time |
|---|---|
| United States | 7-14 business days |
| Canada | 10-18 business days |
| United Kingdom | 12-20 business days |
| Europe | 12-20 business days |
| Australia | 14-21 business days |
| Rest of World | 14-28 business days |
* Delivery times are estimates and may vary during peak seasons or due to customs processing.
Order Tracking
Once your order ships, you'll receive an email with:
- Your unique tracking number
- Link to track your package
- Estimated delivery date
You can also track your order by logging into your account or using the tracking link in your shipping confirmation email.
Customs & Import Duties
For international orders, please note:
- Import duties, taxes, and customs fees may apply and are the responsibility of the recipient.
- These charges are determined by your country's customs office.
- We recommend checking with your local customs office for more information.
Shipping FAQs
Please contact us immediately at support@hellokittypants.com if you need to change your shipping address. We can only make changes before the order ships.
Contact us within 30 days of the expected delivery date with your order number and details. We'll work with the shipping carrier to resolve the issue and send a replacement if needed.
Currently, we offer standard shipping only. We're working on adding expedited shipping options in the future.
Have More Questions?
Our support team is happy to help!
Contact Support